Rental Policy
We offer 3 rental tiers for you to choose from:
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Option A Take 65% off of the retail price to rent an item(s) for 1-5 days.
Ex. An item that costs $100 would rent for $35 at this tier.
- Option B Take 55% off of the retail price to rent an item(s) for 6-15 days.
Ex. An item that costs $100 would rent for $45 at this tier.
- Option C Take 45% off of the retail price to rent an items(s) for 16-30 days.
Ex. An item that costs $100 would rent for $55 at this tier.
We also offer delivery, pick up, and set up services. Keep reading!
The Fine Print...
Orders
The PSF warehouse is located at 110 SE Main St. Portland, OR 97214. PSF tries to keep plenty of everything in stock but suggests that you place your order for new items at least 2 weeks in advance to secure the rental items needed. Used items are subject to availability. Orders must be changed or cancelled at least 72 hours before pick up or delivery date to avoid a 20% restocking fee.
Rental Fees
Clients are responsible for making payment on or prior to the time of pick up or delivery. If payment arrangements have not been made, Portland Store Fixtures reserves the right to postpone delivery or pick up until payments have been made.
Responsibility for the rented items remains with the client from the time of pick up/delivery to the time of return. Shortages or damaged items must be reported when customer takes possession of rental items or the invoiced rental products will be considered received and in good condition. It is the clients' responsibility to check and count all rental items before and after the event.
Additional fees are charged for damaged or lost items, up to the full retail cost of the item. No credit is given for unused rental items.
Delivery / Pick-Up Service
Delivery / pick-up rates vary depending on location, time, size of order, and labor requirements. Delivery fees DO NOT INCLUDE SET UP. After hours and specific delivery and pick-up times are available for an additional fee. Additional labor fees may also be assessed in the case of stairs or excessive delays. To avoid the addition of these fees after your event, please provide PSF with all the information necessary to ensure proper delivery and pick-up.
When being picked up, rental equipment must be broken down, replaced in original packaging, and put in the same place in which they were delivered unless other arrangements are made prior to event. Equipment not ready for pick-up when scheduled will be subject to additional rental, labor, and pick-up fees of $25 per half hour.
Set Up / Take Down Service
PSF also offers set up and take down services. Please call for a quote. When set up is requested PSF requires either the client or a representative of the client to be on site at the time of delivery to ensure proper placement. PSF also requires a site diagram prior to the delivery date in order to ensure expectations are met within the established timeline. All arrangements for set up or take down services must be paid and arranged for in advance of arrival.
When caused by the client, delays in drop off, set up, or pick up may result in extra labor fees of $25 per half hour.
ALL RENTAL ITEMS MUST BE SECURED AND PROTECTED FROM HARMFUL WEATHER CONDITIONS.

